Shipping Policy

Welcome to Scarlett & Marie. Our goal is to provide a smooth and secure shopping experience along with reliable and efficient shipping service.

  • Delivery Time
    Orders are processed within 2–3 business days. Once shipped, delivery typically takes 7–12 business days depending on your location. All orders are dispatched from our distribution center in Asia.
  • Shipping Method
    We work with trusted logistics partners to ensure safe and timely delivery. All products are shipped directly from our international warehouse to maintain availability and meet demand.
  • Shipping Costs
    We offer free shipping on all orders. No additional shipping fees will be charged at checkout.
  • Order Tracking
    Once your order has shipped, you will receive an email with tracking information so you can monitor your delivery.
  • Delays
    If any delays occur due to logistics or customs, we will inform you as soon as possible and assist where we can. Please note that customs processing times are outside our control.
  • Returns
    For return information, please refer to our Return & Refund Policy.

If you have any questions, please contact our customer support team. We are happy to assist you.

Thank you for choosing Scarlett & Marie.

Important Notice
All products are shipped directly from our international warehouse. This allows us to offer a wide selection and maintain efficient logistics.

  • Taxes & Customs Duties
    Orders are shipped from Asia. Depending on your country, you may be required to pay VAT, import duties, or customs fees upon delivery.

    These charges are not included in the product price and must be paid by the customer to the carrier or local customs authority.

    By placing an order with Scarlett & Marie, you agree to these terms and acknowledge that any applicable import taxes or duties are the buyer’s responsibility.